What is Pantone's Return Policy?


How can I return a PANTONE product?

Pantone’s return policy states that all packages may be returned for credit or exchange either open or unopened up to 30 days from receipt. An RGA number is required for any return. After 30 days, a 15% restock fee will be charged for the total amount of the product. Defective products may be returned or exchanged for full credit. Damaged products must be reported to Pantone within 30 days of receipt.

Within the United States and Canada, please contact Pantone’s Customer Service Department for an RGA number. 888-PANTONE or contact us by going to the Help Center on the Pantone Web site.

Outside of the United States and Canada, please contact your local Pantone office.  You may find a listing of Pantone offices worldwide at http://www.pantone.com/pages/pantone/pantone.aspx?pg=19311&ca=10.

Thank you for using the PANTONE Help Center.

Need Help? Contact PANTONE Customer Service: support@pantone.com

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